My feedback is very positive. Everything went smoothly and we were very pleased with the service that Greaves provided. In particular: The service when booking and before we travelled was excellent.
The standards of the hotels you recommended was very high. We liked them all but the hotels in Varanasi and Bandhavgarh were outstanding.
The representatives were always helpful. I would mention in particular Girl in Delhi and Tony in Mumbai who got us a room upgrade. Perhaps the one exception was in Khajuraho where we were not met on our return from Bandhavgarh and the flight was delayed for some hours but we appreciate that the representative here was not from Greaves itself and it is only a small town. Otherwise, everything was done for us and at the airports at Delhi and Mumbai, Greaves had someone on hand to get us through all the formalities – small things like that make all the difference to a holiday.
So overall, it was great and we will certainly use Greaves again when we go back to India. And thanks to you personally for all your hard work.